Shipping:
UPS Ground is the shipping method used unless
otherwise specified. We can also ship packages
via Federal Express. Some of our larger machines
(CNC Express, 1236 Lathe, 1340 Lathe) must
ship by motor freight carrier.

Sales Tax:
Only Georgia businesses and residents are required
to pay sales tax. In state sales may be
exempt if goods are for resale and a resale certificate
is provided. Sales tax is charged at the
county rate, based on the county where the goods
are delivered. If you are unsure of the rate for
your county, contact our accounting department.
International or out-of-state orders do not pay sales tax.

International Orders:
MicroKinetics accepts orders from individuals
and companies outside the United States. All
orders are exported from the US in accordance
with the Export Administration Regulations. Diversion
contrary to US law is prohibited. Micro-
Kinetics cannot accept letters of credit, personal/
company checks or certified personal/company
checks. All international orders must be prepaid
in US dollars by VISA, MasterCard or wire transfer.
Please contact our customer service department
for wiring instructions. All bank/wire transfer
fees as well as shipping costs are paid by the
customer.

Quantity Orders
Quantity discounts and scheduled deliveries are
available to our customers. Please contact our
sales staff for a quote.

Return Policy:
MicroKinetics will gladly accept merchandise
returns** and will replace the product
or refund the purchase price at your option
providing you observe the following:
1. Contact a Customer Service Representative
to obtain a RMA number.
2. Returns must be made within 30 days of
date of invoice and be accompanied by the
original invoice number and a brief explanation
of the reason for return.
3. Products returned after the 30 day return
period are subject to a restocking fee.
No returns are accepted after 90 days from
purchase date.
4. Return merchandise must be in original
packaging and in resalable condition. Shipping
containers used and arrangement of
product within must protect the product
against handling damage.
5. Return freight charges must be prepaid.
Any shipping charges billed to you are not
refundable.
**Custom items are nonreturnable. Any
item not listed by part # in this catalog is
considered to be a custom item. Due to
the proprietary nature of retrofit kits, these
may not be returned- these are denoted
in the catalog with a "*" at the end of the
part number.

Cancellations/Changes to order:
Once an order is placed, any changes or
cancellations may result in a fee for any
work in process.

Warranty:
The following MicroKinetics Products are
warrantied against any defects in manufacture for
a period of five (5) years: OptiStep Plus,
QuickPhase, OptiTracker, Unodrive, MotionNet
(MN) Series, ServoStep, PWR14E, PWR36,
PWR7205, DM4050, DR8010, and DM8010. All
other products including components, interconnecting
cables, and motors are warrantied for one
(1) year (unless otherwise indicated). MicroKinetics
will repair or replace, at it's option, any
items found to be defective within the warranty
period, provided the item is delivered prepaid to
the factory with a valid return authorization number.
(please see "Return Policy" section)
This warranty does not apply to any product which
has been subject to misuse (including static discharge),
negligence, improper installation or
which has been modified without the written consent
of MicroKinetics.

Limited Liability:
MicroKinetics shall not be responsible for any incidental,
consequential, or direct damages or expenses
associated with the use or misuse of its
products. MicroKinetics does not guarantee that
any of its products are designed for any particular
use or purpose. The entire risk as to the suitability
and performance of all products as applied
lies with the user. DO NOT USE PRODUCTS
DESCRIBED HEREIN AS CRITICAL COMPONENTS
IN LIFE SUPPORT DEVICES OR SYSTEMS!
Products sold by MicroKinetics are not intended
for use as critical components in a life support
device or system whose failure to perform can
be reasonably expected to cause the failure of
the life support device or system, or to affect its
safety or effectiveness.

Notice:
Information on this website and in printed materials
is believed to be accurate,
however MicroKinetics does not guarantee
the absence of typographical errors, omissions,
or any other inadvertent errors. MicroKinetics
reserves the right to change the design of
its products at any time.

Privacy Policy:
MicroKinetics has a very simple privacy policy. MicroKinetics holds all information you provide confidential and will not rent or sell such information to anyone. MicroKinetics does not use any form of "cookies" to place any information on your computer. This privacy policy may be updated in the future and any changes will be posted here.